1. Introduction
Welcome to New Chapters. By accessing or using our website, services, or programs, you agree to be bound by these Terms and Conditions. Please read them carefully before registering or participating.

2. Services Provided
New Chapters offers supplementary tutoring programs, academic workshops, and online resources. We do not provide accredited qualifications; our services are designed to support and enhance learning.

3. Eligibility
Our programs are intended for learners in Grade 9–12, matric rewrite students, and parents/guardians. By registering, you confirm that you are of legal age or have parental/guardian consent.

4. Registration & Accounts
To access certain services, you may be required to register an account. You agree to provide accurate, complete information and to keep your account secure. You are responsible for all activities under your account.

5. Payments & Refunds

  • Fees must be paid in full before the start of each program cycle.

  • Payments are non-refundable after the first 7 days of the program.

  • We reserve the right to suspend services for unpaid accounts.

6. Code of Conduct
Students and parents are expected to:

  • Respect tutors, facilitators, and other learners.

  • Attend lessons punctually and participate actively.

  • Refrain from disruptive, abusive, or dishonest behavior.
    Failure to comply may result in suspension or removal without refund.

7. Intellectual Property
All course materials, content, and resources provided by New Chapters remain our intellectual property. They may not be reproduced, distributed, or shared without permission.

8. Limitation of Liability
While we strive to provide high-quality tutoring, New Chapters makes no guarantees regarding exam results or outcomes. We are not liable for any direct or indirect damages arising from the use of our services.

9. Privacy & Data Protection
Your personal information is collected and processed in line with our Privacy Policy and Cookies Policy. By using our services, you consent to this use.

10. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us via WhatsApp at 079 526 1696.