1At New Chapters Matric Rewrite & Mindset Mastery Program, we are committed to protecting personal information in line with the Promotion of Access to Information Act (PAIA) and the Protection of Personal Information Act (POPIA).

 Information Officer

Our appointed Information Officer is responsible for compliance.

Name: Luyanda Buthelezi

Email: thando@newchaptersmatric.co.za

Phone: 079 526 1695

 What Information We Hold

Learners & Parents: Registration forms, contact details, results, consent forms.

Staff: Employment contracts, performance, HR records.

Finance: Invoices, receipts, billing.

Policies & Marketing: Privacy Policy, consent forms, communications.

 Your Rights (as a data subject)

Under POPIA, you have the right to:

Access your personal information.

Request corrections or deletion.

Withdraw consent for processing (where legally possible).

Lodge a complaint with the Information Regulator if dissatisfied.

 Requesting Access to Information

To request access, complete the PAIA Request Form (Form C) available at:
Information Regulator Website

Submit the completed form with proof of identity to our Information Officer. Fees may apply as per PAIA regulations.

 Information Regulator Contact

JD House, 27 Stiemens Street, Braamfontein, Johannesburg
 Email: PAIAComplaints@inforegulator.org.za | POPIAComplaints@inforegulator.org.za
 Website: www.justice.gov.za/inforeg

 For more details, you can download our full PAIA Manual here:
📄 [Download PAIA Manual PDF]